LTC Passenger Feedback
This month’s agenda included the following bit of information about the feedback from LTC users in 2010:
| ITEM | COMMENDATIONS | COMPLAINTS |
| Equipment & Amenities | 05 | 98 |
| Fare Policy/Programs | 00 | 42 |
| Operator Performance | 126 | 1146 |
| Service Development | 7 | 99 |
| Service Performance | 91 | 851 |
| Other | 9 | 224 |
How do you think that any suggestion of a fare increase is going to go over?
© Fowler Media
